FAQ: Gold Dust Publishing's Year 2: Part 1
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

When will each book be released? And when can I expect my order?

All books should ship out by the end of May/Early June. If changes arise, everyone will be notified.

The estimated release date is listed at the bottom of each book description. We will do our best to meet those goals. Should anything slow us down, notifications will be made, and a new projected date will be given.

All t-shirts and Pins will be made to order and will ship with the next or final book after they have been received.

Shipping will be calculated and collected after the campaign at the time of shipping through the Pledge Manager.

Last updated: March 15, 2026 12:41

Refunds

Refunds are not accepted unless there is an unforeseen issue will delivery on our end. We are not responsible for the US postal service.

Last updated: March 15, 2026 12:42

Refunds

Refunds are not provided unless something cannot be provided on our end. We are not responsible for USPS.

Last updated: May 03, 2026 13:24

When will each book be released? And when can I expect my order?

All books should ship out by the end of May/Early June. If changes arise, everyone will be notified. The estimated release date is listed at the bottom of each book description. We will do our best to meet those goals. Should anything slow us down, notifications will be made, and a new projected date will be given. All t-shirts and Pins will be made to order and will ship with the next or final book after they have been received. Shipping will be calculated and collected after the campaign at the time of shipping through the Pledge Manager.

Last updated: May 03, 2026 13:24

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Current Estimated Shipping Date: June 2026

I will do my best to get everything out within the first week of June. Please make sure to complete the survey once it arrives in your email, and make sure your credit card information is up to date.

Last Updated At: 05/03/26
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

All sales are final unless otherwise stated. Gold Dust is not held responsible for USPS issues.

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